Service Desk Analyst I in Arlington, TX for The University of Texas at Arlington

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Service Desk Analyst I
Job Summary: As a Help Desk Analyst I, you will be an integral part of our IT support team, responsible for providing technical assistance and support to our internal users. You will be the initial point of contact for all IT-related inquiries and issues, ensuring timely resolution and excellent customer service. This role offers an exciting opportunity to develop your technical skills while contributing to the smooth operation of our organization's IT systems.Essential Duties: User Support: Provide first-line support by addressing initial user queries, troubleshooting technical problems, managing support tickets efficiently, and offering basic training and education to users on IT systems and software applicat


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