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Business Support Analyst I (S03312P)
Job Summary: Responsible for planning, implementing, and evaluating training programs. Act as campus liaison between Business Affairs and the Campus. Test, troubleshoot and identify solutions for system functionality issues with PeopleSoft, Information Technology and ServiceNow applications.Essential Duties: Develop, evaluate and conduct training classes for faculty and staff. Consult with department heads and other personnel to determine training needs. Plan training courses, update and maintain training material. Partner with Subject Matter Experts to understand and document business process needs and requirements. Provide end user support for use of PeopleSoft & ServiceNow applications. Act as Campus liaison communicating by ph
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